Cupcake Hotline   0330 058 9525 | Here to help from 7am - 9pm

Careers Page

Join Our Team

Lola's was founded by two friends who had a passion for baking delicious cakes. We are now a team of more than 400, working hard to give our customers the very best celebration experience. 

We are always on the lookout for amazing people to help us on our journey. Find out more about our roles below, and kickstart your career with Lola's. 

View current opportunities here

A chat with our founder, to find out where it all began. 

Perks and Benefits

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Birthday Cake

All our team members enjoy a special cake on their birthday with compliments from the bakery.

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Bonus Schemes 

Many departments have bonus schemes in place to reward employees for taking care of our customers.

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Me Day 

A paid day off for a special moment in our team members' lives.

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Employee of the Month 

Rewards for outstanding team members in our retail stores.

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Sick Leave 

Enhanced sick pay for team members that are not well enough to come into work.

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Parental Leave

Enhanced maternity and paternity pay for all our team members after set periods of employment. 

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Cupcake allowance

A free cupcake every day you work.

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Paid Birthday Off 

Go out and celebrate in style, while getting paid on your birthday.

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Training & Development 

Our team enjoys £1000 toward a course or activity of their choice to further their experience in a related or unrelated field to their field each year.

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50% off

All our teams enjoy 50% across our entire range.

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Hardship Loan

When our team needs a helping hand, Lola's are there for them.

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Share an idea 

Our teams are rewarded for sharing ideas that get implemented in the company. 

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Learn English 

Our in-house English teacher runs weekly lessons for many of our teams to help them integrate and develop their language skills.

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Cycle to Work Scheme 

We are a proud member of the CTWS. Purchase a bike, and spread the cost over 12 months, from your gross pay and save all the tax. 

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Bereavement Leave

Additional support at difficult times.

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Anniversary Gifts

Some of our team have been with Lola's for more than 15 years! We celebrate with an anniversary gift that gets bigger each year! 

Our Company Values

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People

We are always thinking of how we can improve the lives of our teams at Lola's. Each year we review our perks, and listen to feedback about what's important to them.  

Career advancement is incredibly important to us, and many of our team members in senior positions have grown from within. 

Quality

At Lola's we always strive to make the very best cakes. That means using the best ingredients, the freshest fruit, the best decorations, and wherever possible, making as much as possible ourselves in our bakery.

When you're working for Lola's, you can be proud to share our wonderful products that taste as amazing as they look. 

Environment

We are committed to baking cakes, not the planet. Our sustainability page sets out our climate goals in more detail. Click "Environment' to explore. 

Community

Giving back to the community is important to us. We work very closely with the local police force, and have supported their volunteer programs, and summer camps. We also support City Harvest who donate food locally.

We run a number of internal activities & events to visit and support local charities. 

Find us on Glassdoor.
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An Overview of our Departments

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Retail Stores 

We have over 25 locations, offering an amazing range of cupcakes and cakes for our customer. Work your way up the ladder, and manage one of our bustling retail stores. We employ over 200 people in retail. 

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Baking Cakes 

Our bakery is a bustling place. Mixing, piping, baking, weighing, and creating our delicious cakes. We have a small team in the morning and then the afternoon shift powers through, as we bake through the night to create freshly baked deliciousness. 

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Decorating Cakes 

Our decorators take our cakes to the next level, applying our delicious icings and toppings. All our cakes are finished by hand and made fresh every day. We have a team of over 50 decorators turning our sponges into works of art. 

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Packing Cakes 

Our cakes don't find their way into their boxes by magic. Our team of packers check, scan and pack each of the cakes, ensuring our customers' cakes are correct, and packed to perfection. We add merchandise and place onto trollies. It's a busy place in the packing rooms. 

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Kitchen Porting  

Our kitchen porting team, keep our bakery spic and span, washing, mopping, wiping and cleansing to ensure high standards of food hygiene. It's hard work, but essential for a well-run bakery. 

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Warehouse 

We make over 10,000 cupcakes a day, and 1000's of celebration cakes. That's a lot of materials, to move around our bakery, which is done by our hard working warehouse team. Every day is a 'gym day' for our warehouse team. 

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Driving & Transport 

We deliver cakes country wide, and that's a huge responsibility for our transport team. Driving a fleet of almost all electric vans is a pleasure, putting a smile on our customers faces. You need to be +25 to drive one of our vans. 

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Marketing 

There's no point having delicious cakes if people don't know about them, which is where our marketing team comes in. From social media, to photography, it's all within our marketing team's daily routine. 

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E-Commerce  

Over half of our cakes and cupcakes are sold online. Our e-commerce team ensure our website is giving our customers the very best experience, and showing off our cakes in the best way possible. If online is your thing, join us. 

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Product Development 

This is where the magic happens. Our product development team have the most amazing space, and have fun every day creating our amazing products. There's naturally a lot of tasting, and plenty of creative juices flowing. 

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Maintenance

If screw drivers are your thing, our maintenance team would love to hear from you. We are hard at work ensuring our stores are kept in tip-top condition. There is truly never a dull day. 

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Finance & Payroll 

Suppliers need paying, as does our hard-working team. Our accounts team stay on top of it all, and ensure a well run company for all. 

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Customer Service   

Looking after our customers is paramount. If you have a passion for making customers' experiences amazing, why not join our Customer Service team. From live chat to telephone, you'll be talking cake and helping plan customer celebrations. 

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Software Development 

If JavaScript/CSS/HTML and Shopify mean anything to you and you've got some experience, then join us in building a great cake store online using Shopify. 

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Photography/Videography

Great cakes need a great photographer. And what's more we love to bring cakes to life with videos. Join us to show the world our amazing cakes. 

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Graphic Design  

In today's digital world, graphic design and branding are key to success. Join our creative graphics team to showcase Lola's to the world at its best. 

Apply Here

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